Cancellation

[Anonymous User]

Hi my granddaughter has just purchased sky movies by mistake! Can I please cancel and get a refund?

[schnapps · Accepted solution]

Hi @Anonymous User 

Jump over to live chat and ask them to cancel the Membership and give you a refund.

https://help.nowtv.com/get-in-touch

Also add a payment pin to the account to prevent this happening again.

https://help.nowtv.com/article/what-is-a-parental-pin 

https://help.nowtv.com/article/change-pin-settings 

[Anonymous User]

Thanks. All sorted now. 

[Anonymous User]

Thank you to Paul for a very helpful service, he was very informative and professional.