Bad customer service and connection on site!!

[Anonymous User]

I was seriously considering taking out broadband with now tv after there ‘free trial’ tv but I don’t think I’ll bother! Money-making scam rip off merchants!! *smallprint on broadband offers says prices change at any time and I’ve read numerous comments about it jumping up by £15/20 per month with no warning and I took a free trial out with tv side and cancelled few days before it ended (I had plans on taking it out once I’d sorted broadband) but my cancellation diddnt ‘get through’ till ‘after 7 days were up’ so I’ve been charged over £25 in total (3 passes) for a service I can’t use!!!!!!!! Fudge you now tv!!!!!

[ukbobboy]

@Anonymous User 

Mr G Lock Down

The Now TV boys will probably never see your rant.

UK Bob

[gavs82008]

@Anonymous User 

If you really want to complain, you are best to go to the source and head to Live chat. As this is a customer forum it’s highly unlikely Now TV staff will see your “post”

https://help.nowtv.com/article/how-to-submit-a-complaint

Make sure to click “chat to an advisor”

If you don’t want to deal with live chat, you can fill this form out.

https://help.nowtv.com/complaints/tv