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Anonymous User
Not applicable

You've reached the Maximum number of devices

Keep getting that message I pay for all 4 Devices but yet it only lets my watch it on 3 and not on my iPad?? 

2 REPLIES 2
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

 

Its possible if you've recently updated the NOW TV app on your iPad that the system is seeing it as a new device. Have a word with Live Chat, explain what's happened and see if they can reset your devices for you as a courtesy. To get there go to the following help page

http://help.nowtv.com/article/Device-limit-reached


and click the green Contact Us button near the bottom left of it (not the How to Contact Us link right at the bottom as that takes you somewhere else) then choose the Live Chat option on the following page.

Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for getting in touch with us. 

 

I've dropped you an e-mail about this, please keep an eye out in your Inbox/Spam folders 🙂

 

Thanks

 

Rob

NOW TV Team