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Activity in Setup & Performance

Broadband did not go live on activation date

My broadband was meant to go live yesterday but it is still showing in my account as waiting to go live. I work permanently from home and I'm having to hotspot from my personal phone and will run out of data soon. I'd like to know whether I should ph...

Eleanor by Advocate
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  • 2 replies
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Resolved! My xbox xs

My nowtv broadband keep logging me out off my xbox xs game/ freeze  and when I test  my remote test it comes up with network type: wireless interference on your home network might get in the way of playing remotely  Everything else is OK has any got ...

Patrick by Advocate
  • 1369 Views
  • 3 replies
  • 2 thanks

My broadband isnt working

So my activation date is today up till midnight but on my "Track order Page" it says broadband and phone line "successfull" but my router isnt showing nothing for the internet being on.

Flynn by Advocate
  • 634 Views
  • 1 replies
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Activation date

Is anyone else having trouble with there a activation date?I should of gone live 31st March and still nothing. I phoned now TV on the following day and all they can say is there's a backlog with open reach. How long is the waiting time going to be do...

Gee2494 by Advocate
  • 559 Views
  • 1 replies
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Resolved! Go live date was yesterday still no Internet

Hi, I was checking if Now has a good reputation of keeping up with deadlines? I was wondering why my Internet is not live yet. It was supposed to go live yesterday but still I don't have Internet. Tried everything they mentioned in the forums but no ...

Abhayvs by Advocate
  • 1233 Views
  • 2 replies
  • 2 thanks

New build broadband

Hello I’ve just moved into a new build property in January 17th and my address was down as silver key on Openreach. I then registered my address with royal mail and tried to place an order with sky which moved my address to gold key. I’m now still go...

Sheldon by Advocate
  • 923 Views
  • 4 replies
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Change Activation Date

Is it possible to change my activation go live date? My contract with Sky ends on 7th April and my go-live date is 27th March 2023. 

DollyB by Advocate
  • 967 Views
  • 3 replies
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Broadband Connection

Anyone else having serious issues with Broadband connection constantly dropping?Openreach have replaced all connections from outside building and I've received a new router. Worse than ever tonight, trying to work nightshift from home.              

LD by Newbie
  • 1211 Views
  • 2 replies
  • 2 thanks
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