07-08-2018 10:10
Hi,
Newbie to NowTv so apologies if this has been asked and answered already, I've searched through the forum but not yet come up with a workable answer.
I'm looking to get into the Hub 2 and adjust one or two of the settings manually and don't seem to be able to find the Username and Password required. I've seen suggestions it's "Admin" & "nowtv" but tried those exactly and in various other forms, so far without success. Any other useful suggestions gratefully received.
Thanks
Chris
07-08-2018 11:21
@Anonymous User Welcome to the community. You access the router settings via a web-browser by 192.168.0.1 into the address bar. When prompted for a username and password the default is 'admin' and 'nowtv' (all lowercase) so these should work unless you've changed them in the past to something else.
If they don't work the only way to reset these is to reset the hub back to factory settings. You can do this by pressing in the reset button at the back of the router for a good 10-15 seconds and you should then be able to use the above details again. If you do reset the hub bear in mind you'll lose any changes you've already made to the hub, and the wireless network name and password will default back to the ones on the sticker.
07-08-2018 19:39 - edited 07-08-2018 19:40
Hi Andy,
Thanks for the message. I've tried just as suggested (I'd already tried it tbh but thought I would again) still no joy. I've never reset the password or username. It's only been out of the box 4 days so I've not really had a chance. My concern if the default "out of the box" credentials are not correct then what is and who may have them? Think it's reset time.
08-08-2018 10:27
@Anonymous User wrote:
Hi Andy,
Thanks for the message. I've tried just as suggested (I'd already tried it tbh but thought I would again) still no joy. I've never reset the password or username. It's only been out of the box 4 days so I've not really had a chance. My concern if the default "out of the box" credentials are not correct then what is and who may have them? Think it's reset time.
Doesn't sound right at all @Anonymous User 😕 It may be time for a reset. However if that doesn't work you can call us and we will get a replacement router sent out straight away.
05-02-2019 13:39
Hi I am also trying to change my router as the now TV one only works in some rooms. I have tried the user name admin and password now tv also Admin and now tv , and similar options none work.
I do not understand why now Tv will not give out this info.
Can anyone suggest another user name and password which may work please?
01-12-2019 12:12 - edited 01-12-2019 12:12
@Anonymous User
Don’t put a space in ‘nowtv’