02-04-2023 17:28
Hi everyone,
I watched a football game at noon without a problem yet when I tried to select another on later this afternoon I couldn't get the match to start when I input enter on my remote.
I tried to send a message on Live Chat about the problem but I couldn't see how to send my text to the person on the line and it timed out.
How do I fix these problems?
Thanks, John
2 April 2023 17:26
Solved! Go to Solution.
03-04-2023 12:05
All I can suggest is trying another browser if you haven’t done so already.
Otherwise you can email support using the address in the below picture.
02-04-2023 17:35
You need to click “chat online” within the green box. Don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
03-04-2023 11:10
03-04-2023 12:05
All I can suggest is trying another browser if you haven’t done so already.
Otherwise you can email support using the address in the below picture.
03-04-2023 14:54 - edited 03-04-2023 14:57
If you are doing it in a browser on a PC, you probably just need to press the "enter" or "return" keys. Enter key - Wikipedia
03-04-2023 17:36
Hi Jayach, Thanks for your response. I was looking at the monitor screen for a submit or enter button. Instead I should have, as you say, used my keyboard.