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Anonymous User
Not applicable

Internet Speed less than half the guarantee.

I have had NowTVtwo BB for a few days but sensed it wasn't the speed as guaranteed. After a check I got 38.3 Mbps and five minutes later 29.5 which is pretty poor and far short of the guaranteed 72.3. What am I paying for? Anyone else had issues or am I best to cancel and go with someone else?

Legend 5
Legend 5

@Anonymous User 

Give the broadband team a call


Normally you will have a week of “testing” with the line speed etc. 

If your not happy with what you are receiving you are always free to complain in the call

FYI that I do not work for NOW, just a NOW customer trying to help