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Anonymous User
Not applicable


Someone has hacked the wifi though the ip address and keeps logging us off and put it on a while after. Is there any way to stop this or log them out?


@Anonymous User 


Are you sure a hacker is doing this? But if they are, log into the router, as in the Guide that came with it, and change the password from the default, so they can’t log in again.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.