I am in my first month with NOW TV, the package is Super Fibre and i am having issues with how slow it is. The below are the speeds i should be getting and are therefore paying for -
Estimated 69.4-74.2 Mbps
Guaranteed 64.6 Mbps
Estimated 18.1-19.0 Mbps
However these are the speeds i am getting -
We are all just customers here, and nobody from Now Broadband reads this, much less responds here.
But your issue certainly needs their attention.
You can phone them on 150 if you have a phone on the broadband line, or, failing that, one of :-
0330 041 2518, 0330 041 2462, 0800 759 1213 or 0330 332 3050