So for a while now I suspect I am being throttled by Now TV Broadband. After an 18 month contract, they wished me to take up a new contract much more expensive. However I held my ground and it has rolled over and I am paying less, however it seems like it comes at a cost. I have had several connection issues and slow speed. On my first try with an 'Adviser' I was told change my channel numbers and that would resolve matters after 10 days approx. In my next try, they told me my connection was tested and was working fine, I need a new router. Now I have my new router I still have speed issues. If I test with Ookla I get around 39/42Mbps, switch to a VPN and I get 62/63Mbps. So no doubt my IP Address is being used to slow me down. Anyone else out there have similar problems with rolling over on a contract and not taking out a new one. What action is available to me to get this sorted, Leave?