21-06-2020 21:40
Constant problems since football has returned though ad signed up £25 reduced price for 3 months and constantly problems seems to be a major moments every game this has been !! “Sorry there was an error in the player” then ”Unknown page error”
Solved! Go to Solution.
21-06-2020 21:45
Hi @Anonymous User
I am assuming you are using a LG Smart TV with the native inbuilt NowTV App ?
If so, a few people fixed this error message by carrying out a full factory reset on their LG television.
Should you factory reset your television, you would have to setup the television again from scratch.
21-06-2020 21:45
Hi @Anonymous User
I am assuming you are using a LG Smart TV with the native inbuilt NowTV App ?
If so, a few people fixed this error message by carrying out a full factory reset on their LG television.
Should you factory reset your television, you would have to setup the television again from scratch.
21-09-2021 20:58
There has always been a problem with streaming Nowtv sports on LG Televisions. Forget the factory reset I am going to cancel the Sports.
21-09-2021 21:08
If you bring up LG CONTENT on the Smart apps and launch NOWTVfrom there it seems to work,but I am still going to cancel sports.
21-09-2021 21:11
Hi @CONDOR
If you are getting the Unknown Player Error code PL-0 on an LG Web OS Smart TV you could try this in the linked thread below.
i don't own an LG Smart TV myself.
https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/LG-TV-Error-Code-PL-0/m-p/554985
21-09-2021 22:03
When I had an LG for my main TV I found often that I had to set it back to factory settings just to get NOW working properly again.
Its a pain yes, but factory reset is generally the best way to resolve any issues with NOW on LG TVs.
17-07-2020 18:03
I’m having the same problem on my Samsung smart TV. Probably going to cancel service been paying for two weeks and getting nothing