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Set top boxes & Smart TVs


FAQ - Set top boxes & Smart TVs

We've compiled a few of the questions you've asked us about using the NOW TV app on Set top boxes & Smart TVs. Choose your device to see a list of FAQs: Apple TV LG Smart TV Chromecast YouView Roku

Simon-J by Community Manager
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  • 8 thanks

Chromecast not working. How I fixed it.

After joining Now Tv recently I was disappointed to find that the mobile app wasn't working with the chromecast I have in my lounge. The cast button was on the app and it would connect to the chromecast. The Now Tv screen would show but when I presse...

Resolved! Chromecast not working

Chromecast has just started to not work, getting a message "Viewing stopped Something's gone wrong.  If the problem persists contact online support team" All was working ok until today.  rebooted phone and chromecast same error. Anyone any ideas plea...

Resolved! Server capacity

Hello.  I've noted on sports that premier league football is always a brilliant picture, but lots of pixalating on rugby league, and a fair bit on f1 today (more at start when there would have been cross over with other sports)  I think its clearly s...

Change stream quality

Hi I have a Samsung smart tv and am using the now app. I want to change the streaming quality, how do I do this? Also, I see a “search and options” in the top right, but my remote cannot get there? Any help will be appreciated. Thanks Derryck

You view now tv app cutting out

I am with talktalk and have their youview plus box and recently signed up for now tv sky sports and now tv entertainment passes.  I am finding that the now tv player app keeps jumping out after a period of time watching to the now tv menu and often r...

New Roku App

I've just loaded up the NowTV (sorry 'now' Roku app) and it's changed to that God awful design the PlayStation app has had for a while. Here's some feedback on it. It sucks! For some bizarre reason whoever designed it took all the many many bad bits ...

NOW app not launching on Roku stick

For the last week the NOW tv app on my Roku has not been launching properly. It opens initially, gets to the main menu screen and then cuts out after 2 seconds and reverts back to the Roku app menu.... I've tried unplugging everything and I have unin...

Resolved! Talktalk

Hi I’ve recently set up now tv through talktalk on my youview box however when I try to watch anything through the TV guide, it comes up with th qr code, so I scan that I’ve already purchased my passes through now tv using the talk talk voucher but s...