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jetbootjack
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Pause Live TV on Apple TV 4K

Sorry this is a double post (I put it in the Update Apple TV App thread originally)

 

Is anyone able to pause live TV on Apple TV?

 

The device is listed as one able to pause live TV but the UI on live streams just shows now and next rather than the transport controls you get on boxsets and other non-live content?

 

     sTeVE

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jetbootjack
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Re: Pause Live TV on Apple TV 4K

Anyone - moderators even?

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gavs82008
Legend 5
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Re: Pause Live TV on Apple TV 4K

@jetbootjack 

As you pointed out that you orgiginally post this in the mammoth thread already, it will be the best place for it. 

Like minded Apple TV device users will see and be able to help out. 

 

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Update-Now-TV-app-for-apple-TV/td-p/366659/ju...

 

As for a reply from NOW staff, it is highly unlikely as this is a customer forum and only other customers like me and you will reply. 


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
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schnapps
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Re: Pause Live TV on Apple TV 4K

Hi @jetbootjack 

 

Unfortunately i don't have an Apple TV box to test this function out.

 

Though like you said it's mentioned under the NOW Help Article that owners of an ATV generation 4 and above box can pause NOW live TV up to 30 minutes.

 

When using either my NOW branded devices or Roku players when you have a live NOW stream on the screen, hit the pause button on the remote and the picture will freeze with a pause icon and buffer timer showing on the television screen that you have paused live TV.

 

Hopefully an Apple TV box owner who regularly uses the forum will come to your rescue how it's done.

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Re: Pause Live TV on Apple TV 4K

@jetbootjack @schnapps @gavs82008 


I know that Pause Live TV doesn’t work for Sports channels on tv 4K (don’t think it works for Sports on any other devices either, but prepared to be wrong about that!)


Don’t know about for Entertainment channels (never watch it live) nor for Cinema (no pass). Have a sneaky feeling that it’s a no across all devices, but again prepared to be wrong about that too.

schnapps
Legend 5
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Re: Pause Live TV on Apple TV 4K

Hi @dr_necessitor 

 

Live TV Pause on the live NOW Sports channels definitely works for me (plus live NOW Cinema & Entertainment) on my NOW Smart Box and Roku Players 😀.

jetbootjack
Scholar

Re: Pause Live TV on Apple TV 4K

 

Thanks for the replies!

 

I can pause the F1 sports channel on a NowTV stick for 30 minutes just fine, so assumed it would also work on ATV as the FAQ says - but no live TV seems to be pause-able despite what the FAQ says 😞

 

sTeVE

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Re: Pause Live TV on Apple TV 4K

@schnapps Interesting. I’ve also got a Roku Streaming Stick+ (which I haven’t used for ages) so I’ll remember that. Trying to use Apple tv 4K for everything these days. “One box to stream them all”…

Re: Pause Live TV on Apple TV 4K

@jetbootjack 

It’s worth keeping in mind that the (newish) app for Apple tv has had a prolonged & painful birth and it’s still got odd things that behave differently from its siblings on other platforms…

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jetbootjack
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Re: Pause Live TV on Apple TV 4K

So quick update on this for anyone using Apple TV.

 

Pause live TV does NOT work, I have been communicating with NOW sharing system details, answering many questions and videos of the system(s) in use to demonstrate the problem and to be honest the Now Team have been really communicative, but alas Pause is not yet working on Live TV.

 

I will update this thread when I get an update...

 

sTeVE

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