30-06-2017 20:21
Hi
My smart tv keeps logging me in to old now tv account, the app then freezes. Can I stop this?
30-06-2017 20:24
Hi and welcome to the forum @Anonymous User,
Sorry to hear you're having problems. In order to help you, can you please provide the following information: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us and/or the NOW TV developers to work out a solution for you!
Cheers
30-06-2017 21:47
Hi
yes
2 days ago
Samsung ue65js9000
1500
cant find version
yes
wireless
virgin
no
Yes
yes
30-06-2017 22:03 - edited 30-06-2017 22:05
@Anonymous User wrote:Samsung ue65js9000
1500
Hi @Anonymous User,
Is the software version '1500' or '1500.3' - released 22 May 2017? Link: http://www.samsung.com/uk/support/model/UE55JS9000TXXU
Cheers