09-03-2023 12:08
How is it at all possible and acceptable that a company which is offering a PAID-FOR subscription is allowed to operate without offering its customers a viable way to get in touch for any matter of their concern?!
Avoid at all costs this miserable service provider and if you happen to already be a customer don't hesitate to expose them on every social media platform about their unprofessional practices!
09-03-2023 13:00
@Booo live chat is available to everyone 8am to midnight, 7 days a week. There are countless links across the site but the below is one via the complaints page which also includes a web form.
https://help.nowtv.com/article/how-to-submit-a-complaint
Email address also published in the Terms and Conditions under the "useful information" section.