Hi @Anonymous User
How Is your Smart TV with the inbuilt NowTV App connected to your Router, is it over WiFi or by an Ethernet cable ?
What sort of internet speeds do you tend to get at your home ?
Maybe try rebooting your Router and your Smart TV to see if there is any improvement with the picture quality when watching content on the NowTV App.
Also check if there is a newer version of your NowTV App in your smart TV's App Store.
