30-03-2018 19:42
My Apple TV is suddenly showing an error message “Auth Error Error authenticating your device!” I’ve noticed this mentioned previously in the forum but there wasn’t a resolution I could see. I’ve tried turning Apple TV on and off. I’ve also restarted it. The Netflix and the Prime Video apps are working as normal. Any ideas how I can solve this?
06-09-2017 6:58
06-09-2017 7:45
Same problem here. Worked fine last night but now an error when I tried this morning.
30-03-2018 19:58
I am having the same issue and I am in the UK using,
06-09-2017 7:54
30-03-2018 19:43
30-03-2018 19:45
Hi, I am having this problem too - was it resolved?
I am UK based
30-03-2018 19:50
30-06-2021 17:26
I have just started a Sports Membership, (mainly to watch the Lions in SA), but I'm getting the "Author Error" on my Apple TV. I'd like to watch the games on the TV and not my desktop. I see this problem is had by quite a few subscribers. Is there a resolution? I'm getting a NOW Smart stick to be sure. I'm hoping this will not conflict with my new subscription????
30-06-2021 17:52
@Anonymous User
Have you tried to delete and reinstall the app?
FYI you’ll struggle to get a NOW stick as NOW no longer sell them on their own website. If you are insistent on a new device your best device to buy would be an Amazon fire stick.