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notworkingonmac
Advocate
‎16-03-2023 22:30

Nowtv error code VGC-4253024385:4240441622 - not working on Mac

I just got now TV but it's not working on my laptop (I have a Mac) - I keep getting this error code:

VGC - 4253-24385:4240441622

 

I've deleted and reinstalled the app several times, cleared the cookies browser etc, changed the DNS, reset my router. nothing is working. any suggestions?

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2 Replies
gavs82008
Legend 5
Legend 5
‎17-03-2023 7:44

@notworkingonmac 

Not sure if is this will be of help. 

https://help.nowtv.com/article/something-went-wrong-error-on-now-player

FYI that I do not work for NOW, just a NOW customer trying to help
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RoyB
Legend
‎17-03-2023 22:45

@notworkingonmac 

Here’s an earlier report of this:-

https://community.nowtv.com/t5/PC-Mac/Getting-Error-code-VGC-4253024462-4253024462/m-p/548655

It may give you some clues as to what else to look at.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
If you take an offer that comes with a ‘free trial’ of Boost or another Membership, Cancel them straight away. You will still get the full duration of the trial, and if you decide you do want to continue with one or another of the trial products, just revisit the Cancel, and UnCancel it.
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