22-04-2020 20:56
So my Netflix app won’t load on my NOW TV Smart Box.
I click the app to open it, it shows the classic ‘Netflix’ in red with black background and then just goes back the NOW TV app page
I have uninstalled and reinstalled the Netflix app. Checked for updates. Tested my internet connection (other streaming services are working fine) and I am going crazy here.
The live chat is not on for obvious reasons and it’s not an issue on Netflix’s side.
The app on my box is the only way I can use Netflix so I’m basically paying for nothing right now
Anyone out there have the same issue or a fix?!
Please help!
27-04-2020 14:37
27-04-2020 14:41
Almost 2 weeks they finally give an update
27-04-2020 14:46
Madness. I sent them my boxes serial number just before they tweeted this so let’s see if it provides an outcome. Don’t praise me just yet 😉😉
29-04-2020 20:38
I live in the northwest and I have thos issue. I have sat here for 3hours trying to fix this but I still can't get netflix on!
30-04-2020 10:00
I’m having the same problem, how did you resolve this?
30-04-2020 10:05
30-04-2020 10:06
How do I report the problem?
30-04-2020 10:25
I’ve been DMing Netflix and NOW TV on Twitter about the issue. Haven’t been told of a fix yet. Currently still waiting for replies. I’m at the point where I’m just gonna cancel Netflix until it’s sorted. It’s a joke that this is still continuing
30-04-2020 11:18
Hey Guys
Some joker has marked this problem as fixed, it would be helpful to all, and put Now TV on notice, if this thread was unmarked.
30-04-2020 11:24
Sorry that was my fault! Didn’t know how to undo but have done now so chill