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Anonymous User
Not applicable

‎13-08-2018 17:04

Email offer

Ok git an emaik offerinh me 3months cinema pass for £12 logged in to accept the offer only to receive a message saying " youre not eligible for offer".

Point one been a nowtv customer for years and years

Point two why email these offers if you arent going to honour them!

I love nowtv but honestly you're marketing and customer services are the worst in any company I have ever dealt with. 

5 REPLIES 5
4268
Legend 5
Legend 5

‎13-08-2018 18:00

@Anonymous User can you look into this for @Anonymous User seems a bit mean to send an email with an offer that he can't sign up for.

Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
Anonymous User
Not applicable

‎14-08-2018 12:00

In response to 4268's comment

@Anonymous User

 

Hi! Thank you for bringing this to my attention I'll get this sorted for you. Would you be able to PM me a screenshot of the email? Thanks!

0
Anonymous User
Not applicable

‎14-08-2018 14:36

In response to Anonymous User's comment
Here u go thats the email you requested
0
Anonymous User
Not applicable

‎14-08-2018 14:43

In response to Anonymous User's comment

Here screen shot

Preview file
132 KB
0
Anonymous User
Not applicable

‎31-08-2018 12:07

In response to Anonymous User's comment

Still no response to this. Pretty much what I expected from nowtv customer service is abysmal. 

0