24-08-2020 21:06
So after the joy of failure to connect we now have the screen turning blue mid program and the message "unknown Page error" popping up.
03-09-2020 13:42
@Simon-J I'd like to add my voice to the many experiencing the unknown page error issue. The symptoms are the same as the rest of the community and I *really* hope someone does something to alleviate the problem soon. It would be wonderful if you/someone would keep us updated on progress please, ie can anyone tell us when we can expect a resolution?
Thanks,
Jeri
04-09-2020 11:08
I'm also getting this issue.
It's frustrating as hell watching the live feed seemingly dropping out for no reason. It's definitely not the internet connection (Virgin 110Mb/s) as it worked fine prior to the last update.
I don't wish to pay £33/month for such an unreliable service.
04-09-2020 11:11
21-09-2020 17:54
My point exactly, they are ignoring us at all costs over a recognised issue.
21-09-2020 18:12
For those posting earlier saying they've had a response from the tech team claiming the fault has been fixed. Wait and see, I've again got the error message at 6.00 watching ipl on sky sports mix using the now tv stick. I am seriously sick of this nonsense.
22-09-2020 5:33
And I’ve got it again this morning. Exactly on the half hour
22-09-2020 8:03
i got e.mail yesterday from now tv saying that was fixed so it is not fixed.
i have just put sky news on as i was getting it with all live tv.
22-09-2020 9:52
I must admit when I got the "all fixed now " email, with no explanation I was sceptical. Especially as I wasn't able to reply to it.
It seems that scepticism was well placed. Had it again this morning.
22-09-2020 11:27
I had this fault so badly last Saturday I gave up on using the Now TV stick and switched to using my Chromecast Ultra,
everything has been perfect on that so it definitely seems to be a software fault and not a fault with Now TV's servers.
27-09-2020 9:21
so Sunday morning F1 its happening again