Spam email Membership purchased

[Siempreviva]

Hiya, I have just received a couple of email, one with an invoice attached that I haven open, saying that I have purchased a cinema membership through amazon. When I log into my account it says I have a membership but I have contacted amazon and they can't see any purchase, has anybody received a similar email? The first email was from Nowtv, the invoice came from a different one with a women name on it which is totally spam and no money has been taken from my bank account. Thank you

[gavs82008 · Accepted solution]

@Siempreviva 

You need to contact staff via live chat. Which can be accessed by clicking ‘chat online’ within the green box, do not hit ‘get help quicker’ as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint

Or by emailing support;
customer services @ now tv . Com (ensure no spaces)

[Siempreviva]

Thank you so much gav82008 I couldn't find the chat option anywhere.