26-07-2023 17:52 - edited 26-07-2023 17:55
Hi @Marcia
NOW don't sell a replacement Voice Smart Remote anymore nor do they sell the NOW Stick or NOW boxes.
This question crops up quite a few times (either the NOW Smart Voice Remote on the NOW Stick is lost, broken or damaged).
Here's one example thread below for some help suggestions.
https://community.nowtv.com/t5/NOW-Stick/Remote-now-stick/m-p/592540