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Sarah1
Advocate

cant watchmy packages as cant access my old email and cant update new email

i have purchased entertainment and cenima packages but i cant watch them as i cant get into email address that is registered to account as no access to it anymore

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Sarah1 

You need to speak with staff via live chat. Make sure to be signed in and use the 'How to get in touch' drop down.

https://help.nowtv.com/get-in-touch/tv/change-my-account-details

FYI that I do not work for NOW, just a NOW customer trying to help