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Anonymous User
Not applicable

Login issues on firestick

I already have a nowtv membership and watch it via the app on my ipad. I have now purchased the firestick but it will not let me login using my existing details. So i need a new subscription for nowtv firestick only?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

When launching the app, are you being presented with a QR code to scan?

 

If so you need to close this window by pressing the "ok/enter" button, then this will take you to the standard homepage. Which you will need to scroll all the way to the bottom to see the options, you should see "my account", in here is where you can select to login. 

FYI that I do not work for NOW, just a NOW customer trying to help