23-12-2021 19:11
The remote has just randomly stopped working.
You can't purchase a replacement remote from now themselves nor other retailers.
What are you supposed to do?
23-12-2021 19:19
@Anonymous User
Try setting the device back to factory settings as it could be a connection fault.
https://help.nowtv.com/article/hard-factory-reset-now-box-stick
26-12-2021 17:12
@Anonymous User
Have you checked the batteries?
Ideally with a meter, but trying a fresh set won’t hurt.