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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Error code, 'No video available,' NOW stick

An Error code displaying, 'no video available,'  have been displayed on my tv on numerous occasions, for the past several months. This  is usually resolved by resetting or troubleshooting my stick or control.  However for the past three days, I have ...

Connecting my now TV without the remote

Hi my now TV stick has been recset and my remote won't pair anymore! So can get past the pair your remote screen. Any help plz.... I can't even connect the mobile app because the sticks been recset and no conducted to the Wi-Fi 

Do I need a second Smart Stick to watch on another TV?

My TVs are over ten years old and do not have the Now TV app, hence I am using a Smart Stick on the main TV.  If I also wanted to stream to a second TV, and potentially watch it at the same time (via Boost), will I need a second Smart Stick?  Thanks!

Blue Screen for 5 days now ?

Jeez Man, CHAT are useless ! My screen just turned blue 5 days ago & ive tried Everything, changing cables, switched to HDMI-2 , I’ve now bought a new smart tv, but still NOTHING ?  Do these sticks come a time length of use with them ie buy a 3mnth s...

Now tv stick

HiIs it possible to plug the now tv stick into the USB port on tv for power rather than the mains supply 

Now tv code

I'm trying to connect my new now tv stick, it comes on the screen with a code. I can get to the code page on my phone but when I enter the code shown on the TV it says there was an error try again.  

Now TV Stick won't connect to wireless network

Hi. We have two NOW TV sticks in the house. For the past few days, one has been refusing to connect to wireless network. It shows "signal strength: excellent", and I'm blue in the face from trying the suggested steps of first restarting the router an...