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Anonymous User
Not applicable
‎17-04-2020 21:26

Replacement now TV stick remote

Hi, I bought a replacement now TV remote on the 19th march with an assured 7 day turn around for delivery. Payment was taken. However a month later and after sending 3 messages with no response I still don't have the remote! Bad timing with children wanting to watch films and a partner off work. I can't seem to contact anyone to discuss this as there doesn't seem to be a section for accessories. Please could I have some advice on how to resolve this? Thank you

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1 Reply
schnapps
Legend 5
Legend 5
‎18-04-2020 13:59

Hi @Anonymous User 

 

Can't help with regards to your replacement nowtv remote controller, apart from submit a complaint on the web form on this link below.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

 

In the short term if you have a smartphone or tablet then you can download for Free from your phone or tablet Apps Store the Roku App to use has a remote controller on your NowTV Stick.

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