31-10-2020 13:10
I’ve had the stick since March and I often need to pair it with the remote. Currently, the stick will flash the green light constantly as if it is paired, but has no control over the stick whatsoever. The stick is not scanning to pair the remote, so I’m assuming it is connected. I’ve put new batteries in it and there is no change at all. I can’t find any info other than taking the batteries in and out to force it to re-pair with the stick. No matter how long I have the batteries out of the remote, the green light comes back flashing as soon as they’re put back in.
17-11-2020 14:55
Hi @schnapps I'll take a look - thank you. The stick we have is a well over a year old - maybe even 2/3 years so perhaps its time for an upgrade anyway! 😊
17-11-2020 21:07