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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by • Community Manager
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Android app log in issue not fixed

Tried logging in via app on Android tablet.  Error message appears immediately.  "Something's not right.  Give it a moment... 'Been trying for 1 hour.  Uninstalled and reinstalled the app.  Nothing still playing.  Able to stream video from other site...

No images, just audio

Hi, hope someone can help me. Just installed Now TV app on my Android tablet and I'm getting sound and an intermitent static picture or black screen. Have tried uninstalling & re-installing. Have checked that my tablet meets all the requirements and ...

Android app log in

I've been unable to log in via my android app today.I'm 100% sure the username and password are correct (they work via my Web browser), I've tried uninstalling and reinstalling, and I've reset the password twice.Is there an easy fix for this?

Can't log in

I am trying to log in on android device, using username, not email address, and reset password but still can't get in, tried it on my wife's phone and still won't work. It says details are incorrect but they aren't.

Can't log in

Hi there, when trying to log in on my galaxy s6, I get a message about my details being incomplete, and asks me to log in on nowtv.com bit when clicking on the link and login in on the browser it goes straight back to the app but nothing happens and ...

login details incorrect from android

Hi,   I am really annoyed by the fact that i can't log in to my now tv account from my android phone despite the fact, all my information are correct . Is there a way to resolve this ?Looking forward for your help, Thankyou !!

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