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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to, wi...

Karl-F by Community Manager
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Resolved! Buffering

For some reason NowTV has started freezing as though it is buffering when I am watching a channel on live tv, this only happens however at the start and end of the advert breaks. It will play the programme I am watching and any adverts for any of sky...

Adjusting streaming quality on Android phones

Why is there no option to adjust the streaming quality on the Android app? Netflix has one and as a result I only use around 300mb an hour compared to around 1gb an hour on Now TV for a picture that is not discernably better. In addition to that I on...

Resolved! Streaming to NowTV LT from android

Folks,Is it possible to send photos and audio mp3 from my android moto g to my nowtv box (and to my tv) using streaming apps like Roku or Allcast etc. The Nowtv box is connected to the internet and to my wifi and works fine, the roku and allcast apps...

Error message

I keep getting a message saying;Sorry we don't support HDMI streaming to your tv from mobile devices.I am not trying to, just trying to watch on my phone which is a Sony Xperia Z3. Running Android 5.1.1.

Now Tv Shield Tv

Please please add this as a feature, the amount of devices people run, just to watch what we want with ease, is a joke. Shield Tv has everything I need EXCEPT Now Tv, I'd love to stay loyal but will most likely cancel as soon as Game of Thrones has e...

Can't access my account

Signed up to watch the Brighton v SWFC 2nd lrg championship play off. So far missed 2 goals!!!! NOT HAPPY! !!! I hope I dont get charged for this!!!! 

Poor Sound Quality on Android Devices

Hi there, I have looked in other parts of the forum and seen the sound quality issue with IPads. I have the same issue on both my Android Nexus 7 (2012 Model) & Moto G. The picture is perfect however the sound is of poor quality and quite tinny. I ha...