adding device

[haroldk]

I deleted NOWTV from one device to add a new device. Now one of my original device connection is not working saying I have already used up my monthly allowance for adding a new device to my account.

I still only have four device connections and the new connevtion is working but the one I never touched is not.

Not sure what I have done wrong.  Can you help?

[Birgit-R]

Don't worry @haroldk, NOW TV Team is here to save the day!

Can you try again and let me know how is went?

Birgit 

NOW TV Team

[haroldk]

I only have four registered devices and now my tablet keeps telling me that I have already registered the maximum devices. It was working fine yesterday.  Not sure what's going on but can you help?

[Michael-H]

@haroldk

Sorry to hear that! Can you please again as this should now be resolved and have you back up and running in no time 

Any problems, give me a shout!

Michael

NOW TV Team

[haroldk]

All sorted ... thanks Michael.  I see now how it works. Looking to binge on My Kitchen Rules Australia for the weekend. 

[rivis1]

Im having a problem getting my android phone to be accepted, saying ive used up my allowance when i had 4 devices registered and it was one of them, i only have one on now and it still wont work

[Karl-F]

Hi @rivis1, 

Thanks for getting in touch with us here at NOW TV.

I have sent you an email in regards to your query.

Thanks, 

Karl

NOW TV Team

[Scudi1993]

I deleted a device in March so that I could add my new iPad and it said I had to wait till April well tried again tonight and it's telling me I have to wait till may now? Can someone sort this please?

[artesea]

@Scudi1993 try now. It looks like a system confusion with one still in GMT and the other in BST causing issues between midnight and 1am.

[richard1989]

Heplo ihello i need help i got now tv on one box and want to connect it to another box but saying used max adds this month can i get help please