23-04-2015 18:05
I deleted NOWTV from one device to add a new device. Now one of my original device connection is not working saying I have already used up my monthly allowance for adding a new device to my account.
I still only have four device connections and the new connevtion is working but the one I never touched is not.
Not sure what I have done wrong. Can you help?
23-04-2015 18:25
Don't worry @Anonymous User, NOW TV Team is here to save the day!
Can you try again and let me know how is went?
Birgit
NOW TV Team
24-04-2015 14:31
I only have four registered devices and now my tablet keeps telling me that I have already registered the maximum devices. It was working fine yesterday. Not sure what's going on but can you help?
24-04-2015 15:55
@Anonymous User
Sorry to hear that! Can you please again as this should now be resolved and have you back up and running in no time
Any problems, give me a shout!
Michael
NOW TV Team
24-04-2015 19:07
All sorted ... thanks Michael. I see now how it works. Looking to binge on My Kitchen Rules Australia for the weekend.
27-12-2015 16:25
Im having a problem getting my android phone to be accepted, saying ive used up my allowance when i had 4 devices registered and it was one of them, i only have one on now and it still wont work
29-12-2015 16:26
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
I have sent you an email in regards to your query.
Thanks,
Karl
NOW TV Team
01-04-2016 24:27
I deleted a device in March so that I could add my new iPad and it said I had to wait till April well tried again tonight and it's telling me I have to wait till may now? Can someone sort this please?
01-04-2016 6:53
@Anonymous User try now. It looks like a system confusion with one still in GMT and the other in BST causing issues between midnight and 1am.
06-06-2016 14:33