@starman73
Thanks for that - but as you say, slightly different.
It does prove, for those who might rest uneasy, that NowTV can turn Passes on remotely, but it doesn’t prove that they do it, or can do it, as a matter of policy, as was being claimed.
In fact, it was giving people what they had already requested, or were entitled to, but hadn’t actually had. And the main, and very legitimate, worry here, that this could pitch those people unbidden into a new payment cycle, was dealt with by not having those belated Passes auto-renew.
So all a bit startling, and not handled well - I’d have been inclined to say “Here’s a Pass we missed giving you - turn it on if you want to” and not auto-activated them; but maybe that ‘Voucher Waiting’ wasn’t around back then?
And hopefully, there have been no recurrences since December 2017?
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