Only have first 3 episodes of The Undoing on my Now TV

[Anonymous User]

I have a monthly entertainment pass but my home screen only shows me the first 3 episodes of The Undoing to view. Anyone know what I should do to view the rest of the series?  I'm hooked!

[ukbobboy]

@Izzie-T 

Hi again Izzie

Thanks for your reply, I will now attempt to stick my paranoia back in it's box.

(Contrarian) UK Bob

[Anonymous User]

Panic over. Episodes 4 - 6 appeared after 1 - 3 watched.

[RoyB]

@Anonymous User 

It could be a Samsung TV, with the native app. I have this setup, and have all six episodes.

Or it could be a NowTV Stick.

Or it could be an Amazon Firestick. Except it couldn’t, because those don’t have NowTV.

So can you clarify what device you are only getting three episodes on?

[Anonymous User]

I have a samsung tv. I have a now tv fire stick.

[Izzie-T]

Hi @Anonymous User 

I must ask you this, please confirm if you have done the basic troubleshoot for unplug device/uninstall app, clear all history on device, smart TV & app. 

Can I please ask you to confirm that, you are still not able to see all the eps on screen, or if you can send over a screenshot?

Thank you.

*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

[RoyB]

Sigh.....