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Anna2
Advocate

Re: App Home Screen

Thanks everyone! All sorted now 😊

Saint1976
Elite 2

Re: App Home Screen

@schnapps @RoyB @Anna2 anyone else not getting Sky Max to work

 

Roku

IMG_20210901_161547__01.jpg

 

LG TV app

IMG_20210901_162131__01.jpg

 

Both load for a split second after entering the PIN but then crash.

 

Showcase works fine.

schnapps
Legend 5
Legend 5

Re: App Home Screen

Hi @Saint1976 

 

Yep, same here for me watching Sky Max live on my Youview box and NOW 4K box.

 

Where Sky Showcase live (currently watching Will & Grace in the background is streaming fine).

 

Hopefully it's teething problems with the new Sky Max service (haven't tried any Catchup or on Demand content yet from the Sky Max library) to see if the error is relating to the live stream only. 

schnapps
Legend 5
Legend 5

Re: App Home Screen

Hi @Saint1976 

 

Looks like it's only effecting Sky Max live at the moment with the error message shown on your screen shots.

 

Where i just tried a TV show on Sky Max catchup and it was running fine for the 10 minutes that i tested it.

 

Hopefully the bug will be ironed out shortly by NOW.

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schnapps
Legend 5
Legend 5

Re: App Home Screen

Fingers crossed the Sky Max live channel might be fixed now, where i have been streaming Supergirl on the live Sky Max channel for about 10 minutes without the error message popping up on my television screen.

Saint1976
Elite 2

Re: App Home Screen

Yep, someone's flicked a switch or pressed a button and all working fine!

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