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Anna2
Advocate

App Home Screen

Hi…..I’m maybe being completely stupid but when I go into the app on my Samsung tv on the Home Screen I no longer have “View All Entertainment “. Has anyone else experienced this? The options are new & trending, my tv continue watching, view all previews, view all movies,  view all sports live, view all sports on demand (although I don’t subscribe to sorts), view all kids, view all hayu and view all bonus streams. I can go in and search for a show and watch it as normal but where has view all entertainment gone?

Does anyone have any ideas? Thank you!

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Saint1976
Elite 2

Re: App Home Screen

Yep, someone's flicked a switch or pressed a button and all working fine!

View solution in original post

15 Replies
tigger
Advocate

Re: App Home Screen

Same problem for me on my NOW TV Box.

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Jspeed
Newbie

Re: App Home Screen

Same on Apple TV app and iPhone app

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Saint1976
Elite 2

Re: App Home Screen

@Jspeed @Anna2 @tigger it may be because there are 2 new channels launching today. It will mean them changing/updating the app/thumbnails.

 

@Simon-J can you confirm if the channel roll out is affecting the entertainment section on people's devices?

RoyB
Legend 5
Legend 5

Re: App Home Screen

@Jspeed @Anna2 @Saint1976 @tigger 

 

Same on the app on my LG TV.

 

Say what you like about Now, but when they balls it up, they are at least consistent; they make sure they balls it up everywhere 😛


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schnapps
Legend 5
Legend 5

Re: App Home Screen

Might be worth double checking your NOW App Home Screen once again.

 

The "View All Entertainment" grid row was missing just now on the Youview Box NOW App and has this instance just re-appeared back on the home screen 😀.

 

Saint1976
Elite 2

Re: App Home Screen

@schnapps 

 

Yep, back on all my devices with the new Sky Max.

 

No sign of Sky Showcase in the catch-up section, though it is showing on live TV guide.

schnapps
Legend 5
Legend 5

Re: App Home Screen

Hi @Saint1976 

 

Sky Showcase is a live only channel, hence you can't find it on Demand.

schnapps
Legend 5
Legend 5

Re: App Home Screen

Hi @Saint1976 

 

More information in this NOW Help Article about Sky Max and Sky Showcase.

 

https://help.nowtv.com/article/two-new-entertainment-channels 

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Saint1976
Elite 2

Re: App Home Screen

@schnapps oh lordy, the dreaded PIN to watch Sky Max during the day!