30-01-2019 22:00
My Xbox one wouldn't load now TV but other apps worked fine.
I deleted to re install and now the installation won't even try to start. I have hard reset my Xbox and network. I have installed other similar apps fine. But still no luck with now TV. Any suggestions?
02-02-2019 13:11
That has worked for me also, thanks very much!
02-02-2019 15:18
Yes changing dns to 1.1.1.1 worked for me too. NOW tv you suck! I’ve cancelled my sub and paid for amazon prime
02-02-2019 12:55
Thanks, the DNS change to 1.1.1.1 worked for me too!
No thanks to NOW TV, sort it out guys!
03-02-2019 21:43
Hi all
i had the exact same problem and I thought it was something to do with my Xbox breaking. Then I thought the internet had gone down. But after reading this I feel happier. Thank you for whoever gave us the solution it worked on mine too. Thank you so much
02-02-2019 12:51
Thanks so much also sorted now. What a fix. No thanks to Xbox or now tv. They are useless. Seriously
02-02-2019 12:14
Cheers dude, this worked for me.
02-02-2019 12:53
Thanks for that suggestion. I’ve done it and it’s worked. It’s a shame NowTV leave customers to figure this out for themselves with no technical help. Please improve your customer service
01-02-2019 13:49
Same problem here. Stopped working, failed to load. Removed and attempt to resinstall, install stops at 0%. Xbox one working fine, nowtv working fine on other devices.
01-02-2019 15:37
Hi All,
We're very sorry for the issues you have encountered with the NOW TV app on your Xbox One.
Our teams are investigating this issue as we speak.
We just need some more information from you, are you able to let us know the firmware version of your Xbox one?
Thanks
Karl
02-02-2019 10:54
Hi, I have the same issue, is there any update on a solution.