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MrAshc
Mentor

Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

My Xbox one wouldn't load now TV but other apps worked fine. 

 

I deleted to re install and now the installation won't even try to start. I have hard reset my Xbox and network. I have installed other similar apps fine. But still no luck with now TV. Any suggestions?

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60 Replies
Cal121
Newbie

Re: Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

Also experiencing the same problem, tried contacting an advisor through live chat but got disconnected and unable to access live chat again since

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woodpecker71
Advocate

Re: Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

We are having the same issue as of 10pm GMT . Assume it's an issue with now TV sky. Just have to wait and see.

 

MrAshc
Mentor

Re: Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

Been like it all day for me. Thanks for letting me know same issue
elsewhere hopefully back up an running soon!
Chels98
Newbie

Re: Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

Same here!!! My partner messed in the settings and completely removed it, now it looks like it’s installing but I don’t know, i’ve tried hard resetting the Xbox, draining it of power, disconnecting the internet etc but nothing, maybe you guys could try? I don’t know what he clicked on I was too busy trying to be techy...... wait it keeps coming up with installation stopped, HELPPPPP

MrAshc
Mentor

Re: Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

Same installation keeps stopping. So annoying 

Hannah144
Mentor

Re: Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

I’ve got exactly the same problem and have had all day. I’ve cleared cache on Xbox, have reset router and have uninstalled nowtv and now just get installation stopped when I try to reinstall. 

I tried to speak to someone on love chat and gave them all my details only for it to disconnect before they could provide any advice/answer which sounds a bit like what happened to you...

Adamnhelen
Advocate

Re: Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

I take it no one from Sky is monitoring this forum, I have removed it from my Xbox and cleared my cache etc and now it won’t reinstall. Everything else works perfectly fine

Any other suggestions or just wait?

johnt68
Advocate

Re: Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

We have the same problem exactly. Now TV has not worked on Xbox one (which is the way that we use it) since at least the 29/01/2019.

I don’t know if this is a Microsoft issue or Now TV issue- but I would appreciate some input from Now TV.

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Mannnick
Advocate

Re: Now TV wouldn't load on Xbox one so I delete to re install and now it won't install

same for me my Xbox one wouldn't load now TV but other apps worked fine.

I deleted to re install and now the installation won't even try to start. It gets stuck in the queue and blocks other installations.

I have hard reset my Xbox and network.

I need this resolved otherwise my subscription is going bye bye.

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