29-09-2014 12:18
Its three days now and three attempts chatting to customer services since commencing my subscription on Apple TV and MAC computer and I still await a solution to my problem. I can log in to my account, I can see the service content but when I try to play I get the same error message every time - An error occurred loading this content. Try again later. Not impressed so far. Please, can anyone help?
Solved! Go to Solution.
02-10-2014 13:14
02-10-2014 13:52
02-10-2014 14:09
02-10-2014 14:31
It’s alright saying don’t worry but this problem has been happing for eight days now.
I don’t think their team have a clue what their doing.
02-10-2014 18:09
didnt anyone relise this happeened since i know when people first posted about this problem all we got was its got top be your end , then you have the floodgates open and something is seriusly wrong for this to be going on for as long as iut has . i saw this prroblem last week its now Thursday of the next week so for a whole week of my months pass i have been unable to watch the films that you listed .
02-10-2014 18:17
02-10-2014 22:06
I also think some sort of compensation is in order here as were all paying for a service which is clearly faulty.
They say it is working on other devices but I only joined NowTV because it became available on Apple TV and that is the device I want to use it on.
07-08-2015 11:13
I use both Apple tv, and nowtv box to watch on demand programs.
However, the resolution has for last instance has not resolved current issue...when attempting to watch anything added to on demand shows and programs ... A loading error message appears and suggests trying again later.
Please address this issue as soon as possible.
07-08-2015 11:17
Hi @Anonymous User
The NOW TV Team are aware of the problem and are currently working to resolve it http://community.nowtv.com/t5/Apple-TV/Some-shows-currently-unavailable-on-Apple-TV/m-p/315075#U315075
07-08-2015 11:22
07-08-2015 11:51
Also, sent CEO Jeremy Darroch office direct email yesterday...still no response!