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Anonymous User
Not applicable

‎15-08-2016 20:53 - edited ‎15-08-2016 20:58

Error occurred loading content

Hi, I have seen other posts regarding this error but haven't found a solution as such yet. When watching sky sports live it frequently cuts out with the above message. I am using an Ethernet cable with 100mb download speed when I do the speed checker. 

 

I I am not sure what else to try and as have used all the frequently asked questions options in the help menu?

 

thanks for your help in advance

0
2 REPLIES 2
Anonymous User
Not applicable

‎15-08-2016 21:39

I'm experiencing the same problem. Cutting out every ten minutes.
0
caseyb1993
Legend 5
Legend 5

‎15-08-2016 21:46

In response to Anonymous User's comment

@Anonymous User @Anonymous User

There is an confirmed ongoing issue at the minute.

 

http://community.nowtv.com/t5/NOW-TV-Service-Status/Some-Apple-TV-customers-may-be-experiencing-issues-when-watching/m-p/392580#M310

 

For now, do you have any devices you can use? 

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂