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Anonymous User
Not applicable

‎31-08-2017 10:15

No Sound in App

I have been using the Now TV app on my Samsung S7 for over a year with no real problems.  Today i am unable to hear sound on any of its channels, but can see the picture. 

 

My sound is working as I have played music from Spotify and watched something on ITV player to make sure.

 

Help!

 

Thanks

Amy

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1 REPLY 1
Anonymous User
Not applicable

‎31-08-2017 12:29

Hi @Anonymous User

 

 

Have you tried deleting the app and reinstalling it? also try clearing the apps Data/Cache. Also check the apps permissions and make sure they have not changed and they have all be accepted.

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