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black-bobby
Mentor

Line disconnection after porting number out

Hi, I've ported  my number away to a voip service and the number has transferred yesterday. I'm just wondering when the line will go dead as it still has a dial tone. i was under the impression the line would cease to exist. anyone with experience of this?

 

  

1 ACCEPTED SOLUTION
Mark_Weinreb
Legend 5
Legend 5

@black-bobby 

When my phone was switched from analog to voip last year, the old line remained active for quite a few hours. I could dial out using either the old line or the voip line. That is, until the OpenReach engineer pulled the plug either in the street cabinet or the exchange.

So, no need to worry. When the disconnection gets to the top of the engineer’s job list, your old line will be disconnected - if it hasn’t been already.

 

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10 REPLIES 10
chilli2
Elite 2

I would guess that the Now broadband service would have been automatically cancelled when the number port was initialised .

 

@black-bobby   out of interest what Voip provider have you gone with?