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Anonymous User
Not applicable

‎12-07-2022 23:15

Landlane - no one able to call my landline & get through

Does anyone know how I contact NOW to ask them why my landline is not working a week after installation.  The auto checks say everything is working properly but I don't get through when I ring my landline.  

Or does porting a number take longer than 17 days?

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1 REPLY 1
Jayach
Elite 3

‎13-07-2022 3:23 - edited ‎13-07-2022 3:26

The number porting should happen at the same time as the broadband. Give Now a ring on the number in this link: https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

Are you able to ring out? It's possible the porting didn't work, and you may have a new number.