28-06-2022 24:30
On my bill I have been charged for two phone calls made on the 6 & 7 June, despite having no phone connected to my landline.
Both calls were about 10 seconds long and cost £3.75 each. They're described as "Service Calls".
Is this normal? Or is there a fault with my line?
28-06-2022 24:37
Certainly not normal. I would contact Now and ask for more information.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1