Overcharging for making a call that was not answered

[Passplus2007]

I have recently been overcharged £8.25 for dialling a mobile  number that was not answered /giving a missed call.

my advise to everyone is DO NOT make any calls if you are pay as you go customer.

you will be charged even if the call is not answered.

[gavs82008]

@Passplus2007 

Have you called the team to try sort something out? See link for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Passplus2007]

Yes I have and I managed to get reimbursed out of courtesy.
I just want to inform orthers to be aware of this so I thought I should put out a post.
Thanks for your reply.

[Jayach]

That should definately not happen, so, as @gavs82008 says, query it.