Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

‎14-09-2017 24:06

Paid double ?

I was charged twice this month for the movies pass.
Once on the 4th and the other on the 11th.
0
3 REPLIES 3
4268
Legend 5
Legend 5

‎14-09-2017 7:16

@Anonymous User most likely reason is you have some how set up a duplicate account. Pop on to chat when they open at 8 and they can look into it for you.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
0
Anonymous User
Not applicable

‎14-09-2017 9:33

@Anonymous User wrote:
I was charged twice this month for the movies pass.
Once on the 4th and the other on the 11th.

Welcome to the forum 🙂

 

We have checked this for you and sent you a email. If you wouldn't mind emailing us back this would be great so we can get this resolved.

 

Thanks Niamh NOWTV Team 😉

0
4268
Legend 5
Legend 5

‎14-09-2017 13:42

@Anonymous User no you didn't. You checked my account. Besides which if @Anonymous User has a duplicate account it will only show one charge....
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
0