02-07-2018 14:19
Hello,
Could someone please provide me with a number I can use to contact whichever department deals with billing, payment processing and refunding as there is no direct help available on this website. I need to speak with someone about my card payments. Thankyou.
04-07-2018 10:15
@Anonymous User
Welcome to the forum. If you're a broadband customer you can find the telephone number for the Broadband Team by going to your My Account > My Package page
https://account.nowtv.com/my-package
and click the Moving Home section.
If you're just a TV customer there is no customer telephone number, the best way to contact is via live chat. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
05-07-2018 15:08
very unhappy with now tv and u cant get help part from typing to an invisible person. i will not be recommend
@Andy wrote:@Anonymous User
Welcome to the forum. If you're a broadband customer you can find the telephone number for the Broadband Team by going to your My Account > My Package page
https://account.nowtv.com/my-package
and click the Moving Home section.If you're just a TV customer there is no customer telephone number, the best way to contact is via live chat. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)
ing it, and if they take money from me, i will be very annoyed
13-07-2018 17:43
Please can you make me aware why am been charged so much and what for ?
@Anonymous User wrote:Hello,
Could someone please provide me with a number I can use to contact whichever department deals with billing, payment processing and refunding as there is no direct help available on this website. I need to speak with someone about my card payments. Thankyou.
14-07-2018 10:22
@Anonymous User Welcome to the community. If you go to your My Account > My Payments page
https://account.nowtv.com/payments
you should see there what you're being charged for. If there's anything you want to query, pop onto live chat and they should be able to help. You can get to live chat from the Contact Us page
https://help.nowtv.com/get-in-touch
(expand the Anything Else section at the bottom for options)