13-11-2015 15:39
13-11-2015 15:48
Hi @Anonymous User
Thanks for posting. It would be worth having a word with Live Chat to see if there's anything they can do to help. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box at the bottom of the page, this will take you to the Live Chat option.
Hope this helps