Temporary Device Limit Request.

[Anonymous User]

Hi, I have had to ditch 2 roku sticks at once due to some content on the home page that was unsuitable for my 5yr old. However, I've only been able change one device and now have to wait until March to make another change. In the circumstances could I please for one time be granted an additional change? 

[schnapps · Accepted solution]

Hi @Anonymous User

Pop over to live chat where they should be able to help you with this request.

https://help.nowtv.com/contact-us/managing-my-devices

[Anonymous User]

Thank you schnapps, I will give that a go 👍

[schnapps]

Hi @Anonymous User

If the link didn't work first time, then try again where I had to ammend the link.

Should you still have no joy with the link, then try a different Internet browser with the ad blocker disabled. 

Live chat should be able to sort you out. 

[Anonymous User]

It worked, and they were extremely helpful and sorted me out. Thank you very much for pointing me in the right direction, have a great weekend 🙂