03-07-2019 20:41
03-07-2019 22:14
Hi @Anonymous User
All account related matters or refunds need to be taken up with Live Chat.
You will find them by opening this link page below and select the most appropriate help topic, then when you reach the final stage scroll to the bottom of the screen page where you should hopefully see Get in Touch.
Click on the drop down arrow below Get in Touch to reveal the Live Chat button or alternatively drop them a message following the same procedure above.